Pupil voice template to be created with Parents and School for EHCP meeting
Caregiver invitation to EHCP meeting
The following are approaches used by SENCOs to build and secure relationships with caregivers who, often with reason are challenging
Apologise and acknowledge feelings
Try to pre-empt and prevent issues
Make a special effort (show an interest)
Check-in with child
Keep in regular contact
Explain the role of SENCO
Keep records of all discussions
Colleague support
Sit down with an open body posture
Try not to use professional jargon
Understand parental limitations i.e. parental reading ability
Ask ‘How can we help?’
Return calls/emails/requests promptly
Be honest
Structured conversations – use the format from SEND team
Record interactions onCPOMS
Invite them in for observations
Review dates confirmed and maintained
Firm and clear expectations
Timetabled check in with caregivers
Home visits on request
Transfer SEND strategies to carers
Understand that the caregiver has their own experiences of school
Parent workshops
Good and open communication with clear boundaries
Share good news and positives with parents
Share positives with other staff
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